Medical Review Policy
Last updated: May 2026
DrVisit.ai is a routing tool, not a clinical service. There is no clinician-patient relationship between you and us. That shapes what "medical review" means here: we review the safety of our triage logic and the accuracy of our provider information. We do not review individual care decisions — those happen between you and the clinician you ultimately see.
What we review
- The clinical scaffolding behind the triage assistant — the urgency tiers (self-care, virtual visit, in-person visit, emergency) and the symptom patterns that trigger each one. We map these against the Emergency Severity Index (ESI) and the Manchester Triage System.
- Each provider directory entry — licensing scope, the services actually offered, and the US states where the platform operates.
- Static informational pages (About, Sources, etc.) for accuracy against the underlying frameworks and provider data.
Who reviews
The Editorial Staff at DrVisit.ai. We're not a clinical practice, and we don't represent ourselves as one. Clinical care happens at the partner platforms.
How often
Triage logic gets re-reviewed on a recurring cycle and any time the underlying clinical guidelines change. Directory entries get re-verified when a provider notifies us of a material change or when our automated checks detect a shift in pricing, licensing, or availability.
Emergencies
The assistant is configured to recognize emergency-severity symptoms and to push people toward 911 or an emergency department immediately. It is not a substitute for emergency services. If you are in an active medical emergency, call 911. If you are in a mental-health crisis, call or text 988.
What this policy does not promise
Triage logic is informational. It cannot replace evaluation by a licensed clinician. The choice of care level is, ultimately, yours.