Editorial Policy
Last updated: May 2026
DrVisit.ai is a front door, not a clinic. The pages we publish — and the prompts that drive the symptom triage assistant — are written and edited by our editorial team to help you understand virtual care options and reach the right level of care. We don't publish medical advice, diagnoses, or treatment plans, and the assistant doesn't either.
What we publish
Most of our written content falls into three buckets: plain-language explanations of how virtual care works, structured information about the platforms in our directory (services, licensing scope, pricing), and clearly-labeled descriptions of the clinical frameworks behind the triage assistant. If a page talks about a specific provider, the underlying entry has been verified.
Review and updates
Pages get reviewed when they're written and on a recurring cycle after that. The triage prompts get extra attention — when a frontline guideline shifts (urgent vs. emergency thresholds, specific symptom red flags, etc.), we update the prompt and the corresponding pages together rather than letting them drift.
Independence
No telehealth provider pays to be in our directory or to rank higher in a triage match. There is no advertising on this site. When the assistant routes you to a specific platform, the match is driven by your stated symptoms, urgency tier, location, and preferences — not by who's paying us, because nobody is.
About the AI
The triage assistant runs on a large language model. Its responses are not pre-written articles. We design the prompts, the safety guardrails, and the urgency thresholds; we evaluate outputs against our triage policy on an ongoing basis. The assistant is configured to surface 911 / 988 / "go to an ER" guidance when it should — that behavior is non-negotiable and is part of what we test for.
Corrections
Spot something wrong — a clinical claim, a provider's pricing, a broken link, anything? Tell us. We investigate every report. When a correction is material, we update the page and add a dated note explaining what changed.